SHIPPING
In the lower 48, please allow 3-5 business days for your order to arrive after it's been processed. For Alaska and Hawaii please allow up to business 10 days to arrive.
RETURNS AND EXCHANGES
Discoverhorizons products are guaranteed for 20 days after the purchase date. If any issues arise during that time, the item can be returned for a refund or exchange. The item must have been purchased ON discoverhorizons.com. Items must be returned in their original condition. For example, this means that as much as we love dogs – products cannot be returned with dog hair (or human hair) due to allergy/sanitary reasons. If used items are returned a partial refund may be given in the form of store credit. If your item was purchased at one of our retailers, unfortunately, an online return/exchange cannot be made. Please contact the store about making a return/exchange.